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FREQUENTLY ASKED QUESTIONS

FAQ: FAQ

HOW DO I ARRANGE FOR SERVICES?

Before accepting any new client, we must set up a New Client Orientation to make sure we're a match.
Click here for more information about this Meet N Greet.
To request a New Client Orientation, click here to contact me.

WHAT AREAS IN LOS ANGELES DO YOU SERVICE?

Mostly the South Bay, including Hermosa Beach, Manhattan Beach, and Redondo Beach.

Equine Care & Exercise is (obviously) the exception and there may be some wiggle room for Beach Runs, Hikes, and overnight sits.

MY PET NEEDS MEDICINE. IS THAT SOMETHING YOU OFFER?

Yes! I've got experience administering medicine topically and orally, as well as subcutaneous and intramuscular injections. Check out my Testimonials Page for more!

DO YOU HAVE EXPERIENCE WORKING WITH PETS WHO HAVE SPECIAL NEEDS?

Of course, and I find it so rewarding! Naturally, every individual is different so please Contact Me here with a brief description of your pet's special needs. From there, we'll set up a Meet N Greet and during that initial consultation, you and I will jointly determine if I'm equipped to handle your pet’s special needs. I will do everything I can to ensure proper care of your pet.
If there is a potential disciplinary problem with your pet, I will incorporate and enforce your defined method of behavior modification along with my own experience with behavior correction.
Similarly, if it’s a medical issue, I will take our lead from you and, if needed, I will consult with a veterinary advisor.

WILL YOU DO MORE THAN ONE VISIT PER DAY?

Yes. Services are based on a consultation with each owner in determining each individual pet’s need.

DO YOU HAVE EXPERIENCE WITH RARE OR EXOTIC PETS?

Chickens, doves, parrots, rodents, snakes, sugar gliders, turtles, and ducks just to name a few.

Don't see the exotic pet you're hoping to? Contact Me here to request a New Client Orientation to determine if I'll be able to help. I'm always happy to learn!

I DON'T SEE THE SERVICE I NEED... CAN YOU OFFER IT?

Two heads are better than one-- I'd be ecstatic to hear the service you're needing and I'll do my best to accommodate. Please Contact Me here .

DO YOU OFFER WALKS?

At this time, there is very little availability for recurrent walks. However, I invite you to Contact Me, anyway.
A great alternative for exercise, play, and socialization is a Park Run. They're your pet's favorite because of all the smells they get to smell and it's your favorite because it's the most bang for your buck! Young, elderly, high energy, mellow-- everyone enjoys the fresh air.

DO YOU OFFER BOARDING OR DAY CARE?

Possibly. Please contact me below. As a side note, Beach Runs, Hikes, and Park Runs are great alternatives to daycare and I ensure they'll come back well-exercised. A tired dog is a happy, well-mannered dog!

IS THERE A FEE IF MY PET SOILS INSIDE THE HOUSE?

Of course not. I will use your designated cleaning products if an accident happens.

DO YOU OFFER SERVICES ON NATIONAL HOLIDAYS?

Sure do! But book fast because they're typically requested weeks or months in advance.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Cash or check, whichever is most convenient for you!

MANY OF YOUR SERVICES STATE THAT "PRICES VARY". HOW DO YOU DETERMINE YOUR RATES?

Part of my business plan is custom pricing for each individual pet and I take pride in my transparency and open communication regarding rates. 
Deciding factors are mostly based on our proximity to each other and how many pets I'll be caring for.
Park Runs are the service with the greatest value.

OUR FORMER CARETAKER CHARGED US $____ THIS MUCH. CAN YOU PRICE-MATCH?

I'm happy to work with your budget. Please let me know what it is and I'll tell ya what I can do.

ARE YOUR RATES NEGOTIABLE?

Admittedly, I'm not the most economic choice, but I am the best. The rates, therefore, reflect that. Because I go above and beyond, most of the families I have cared for have been with me for years and I'm quite proud of that.

All that said, I'm happy to work with your budget. So please let me know what you can do and I'll get back to you with what I can do!

CONTACT ME

Go 'head, I'm listening.
Pet Care Hermosa Beach

FAQ: Contact
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